Orders

RETAIL/GENERAL PUBLIC:

WE DO NOT SELL RETAIL TO THE PUBLIC. We are the manufacturer and only sell to established dealers. Please give us a call to locate a dealer near you so that you can place an order.

DEALERS:

Orders can be placed Monday through Friday from 8am. to 4:30pm Pacific Standard Time. Please call (559) 226.8196 to ask installation questions and/or fax in your order to (559) 277.0457. If you are a dealer, we require that you fax in all orders, but we will gladly answer any phone questions.

Terms

All orders must be paid and we do not do COD deliveries. We unfortunately no longer ship third party shipping under any circumstances. We accept VISA, Master Card, and Discover, or any debit card/check card that displays a credit card logo mentioned above. If you do not wish to use a credit card, you may send a personal check, cashiers check, or money order, however, we do have to wait until the payment clears before we will ship out the order.

Shipping

We ship UPS Ground in most cases unless a faster service option is selected. If it is more economical to ship freight via a trucking company, we can do that if you prefer (please request). If for some reason you were shipped a part in error or received something that seems wrong, please call us as soon as you receive your order so we can correct the problem. ALL calls must be made within 10 days of the original order. Please be sure when you receive your parts that you open and inspect all boxes and packing to be sure they are the correct parts and complete (nothing is missing).


Warranty

McGaughy’s warrants all products manufactured by them against manufacturer’s defects in materials or workmanship for a period of one year from the date of original purchase. All McGaughy’s spindles carry a lifetime warranty against manufacturer’s defects. The warranty will not extend to any piece of merchandise or part there in, that has been improperly installed, abused, or neglected. Warranty is limited to the repair or replacement, at McGaughy’s discretion, after their inspection of the defective part, once returned to McGaughy’s with proof of purchase, date of purchase, and all shipping costs prepaid. Any cost of labor, freight, incidental or consequential damages are expressly excluded from this warranty. Check fit all products prior to custom painting or any form of fabrication (sanding, drilling, painting, chroming, etc.) McGaughy’s will not warranty any products that were modified prior to check fitting those parts on the intended vehicle. Call for technical assistance at (559) 226-8196 prior to modification if you are having any problems with your installation.

Note: We are not responsible for typographical errors.